Auckland doctors and medical centre
Our Auckland doctors and nurses can help you with all of your health care needs.
We provide modern, convenient and continuous care.
Telehealth &
Video Consults
Regular
Checkups
Women’s
Health
Men’s
Health
Family
Planning
Pregnancy
Care
Minor
Surgery
Travel
Medicine
Prescriptions
Immunisations
Referrals
Sexual Health
8AM to 5PM, Monday to Friday — (09) 281 0332
Chat to our team anytime
Our new digital health app means you can get same-day service without making an appointment. Here’s how to get started:
- Download the Well Revolution app from Google Play or Apple Store
- Enter your details
- Choose Shortland Health
- Start your first consult
Our team will be on the other end, ready to help like we usually do.
What is our digital health app?
Our digital health app is a patient that lets you get same-day service without making an appointment.
Chat consults, appointment bookings, prescriptions, and lab results are now all available from one place — your phone.
How do chat consults work?
Chat consults work like other messaging apps (such as Facebook Messenger and WhatsApp), but they are more secure.
You can start a private, secure conversation anytime, anywhere within the app. Your message is sent directly to our clinical team, and the app will notify you as soon as they respond.
Our clinical team can also start a live audio or video call with you to discuss your situation within the app.
How much does it cost?
Our digital health app (Well Revolution) is free to download from Google Play or the App Store.
Chat consultations cost $41 for all patients 14 years and older (with Community Service Card holders still eligible for $17.00 consultations). Children 13 years and younger are free.
Repeat prescriptions cost $24.
How do I pay for consults in the app?
The app will ask you to securely add your payment details when completing the registration process. When you finish your consultation, payment is then automatically made.
The app will not charge you if you are eligible for a free consult.
When is this service available?
Our clinical team is available on the app from 8 AM to 5 PM, Monday to Friday.
If you message us outside of these hours, our clinical team will respond when we reopen.
How do I get started?
You can get started in four simple steps:
- Download the Well Revolution app from Google Play or Apple Store
- Enter your details
- Choose Shortland Health
- Start your first consult
Our team will be on the other end, ready to help like we usually do.
Is support available?
Yes, support is available.
You can start a live support chat with Well Revolution directly within the app if you have a question or need help. Do this by clicking ‘App Support’ on the main menu or ‘Ask Us a Question’ from the Select Service button.
Where can I download the app?
You can download the Well Revolution app from Google Play or Apple Store
Once installed, enter your details, choose Shortland Health and then start your first consult. It’s that easy!
Flu shots are available now
Flu is not a mild illness. It can keep you in bed for a week or more, preventing you from caring for others, going to work, doing sport, attending church or just about anything that requires leaving the house.
Dr. Hemant Kheterpal
General Practitioner
Monique Pearce
Nurse Practitioner
Kylie Norrie
Nurse
Dr Avani Karl
General Practitioner
Appointment fees
Exceptional Auckland doctor and nursing services. Affordable prices.
Registered Patients
Casual Patients
All Patients
All Patients
All Patients
Vaccines
Prescriptions
"Overall a great clinic; competent, friendly staff (both medical and administrative), a great location, the clinic itself is beautiful, modern and clean, and I am able to book appointments quickly."
Patient, Shortland Health (Auckland Doctors & Medical Centre)
"Everyone was very friendly and I didn’t feel uncomfortable sitting or talking to the doctor or receptionist. It’s also very clean but not hospital like so you don’t feel gross!"
Patient, Shortland Health (Auckland Doctors & Medical Centre)
"Absolutely the best service , punctual , professional and the doctor showed she cared about our health and we were not just numbers. Thanks to such wonderful caring doctor’s."
Patient, Shortland Health (Auckland Doctors & Medical Centre)
"I was treated immediately by an excellent prescribing nurse, who went the extra and checked my chest as I had a bad cold."
Patient, Shortland Health (Auckland Doctors & Medical Centre)
"We received exceptional care yesterday from Kylie, the nurse at Shortland Health (Auckland Doctors & Medical Centre). I made a mistake in organizing an appointment for myself, rather than my partner. So, insufficient time was allocated for a new patient to be processed. Kylie went out of her way to make sure we were able to receive the medical attention we needed. She was kind and outperformed all expectations we had."
Patient, Shortland Health (Auckland Doctors & Medical Centre)
"In my first consult as a new patient, I admire how the receptionist and my chosen GP took time to explain the process, listened to my responses, and ensured a pleasant experience, compared to my previous health practice."
Patient, Shortland Health (Auckland Doctors & Medical Centre)
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Enrol online
Accessing our Auckland doctor and nursing services is easy.
Simply complete our online enrolment form.
Enrol Online
1
Our online enrolment form takes approximately 5 minutes to complete.
2
Enrolling is free and voluntary. If you choose not to enrol you can still receive health care services from your chosen GP, general practice or primary health care services provider.
3
Advantages of enrolling are that your visits to the doctor will be cheaper and you will have direct access to a range of services linked to our PHO.
Need to see an Auckland
doctor or nurse?
8AM to 5PM, Monday to Friday — (09) 281 0332
Shortland Health will use different approaches and resources to achieve equitable outcomes for the people we serve.
ADDRESS
Level 4,
51 Shortland Street,
Auckland 1010
CONTACT
P: (09) 281 0332
E: reception@shortlandhealth.co.nz
EDI: shortlan
HOURS
8AM — 5PM
Monday to Friday
Closed Weekends