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General Health

What Alert Level 3 means for your health care

By April 27, 2020 June 17th, 2020 No Comments

Last Monday, Prime Minister Jacinda Ardern announced NZ would move to Alert Level 3 at 11:59 PM tonight (27 April).

While health and medical facilities always remain open, Alert Level 3 means our collective efforts to eliminate COVID-19 are working. We are one step closer to ‘normal’.

If you need a doctor or medical attention during Alert Level 3, please call us. It’s okay to ask for help and advice — even if you’re not experiencing any symptoms relating to COVID-19.

We can provide care for:

  • urgent issues
  • management of long-term conditions
  • prescriptions of medication
  • treatment of common illnesses

Most consultations will still happen over the phone (or by videoconference, FaceTime, Skype, etc.) to stop any risk of the disease spreading by person-to-person contact. A doctor will then decide whether a face-to-face consultation is necessary and will instruct you individually should you need to come into the practice.

If you’re struggling with your mental health, reach out. It’s important to talk with a health professional if you feel you’re not coping.

You can also call or text 1737 — free, anytime, 24 hours a day, seven days a week — to talk with a trained counsellor. Mentemia (a mental wellbeing app) is free for all kiwis in the hope it helps them cope and thrive through COVID-19, too. Get started at https://www.mentemia.com/.

Finally, thank you.

Thank you for your kindness.
Thank you for being understanding during these strange times.
Thank you for being patient.
Thank you for listening to instructions and saying home.

Together, we’re stopping the spread. And you’re a big reason as to why.

He waka eke noa.
We’re all in this together.