Practice Details

What is the best time to schedule an appointment?

Getting sick is uncontrollable; and, as a result, we can’t predict when the vast majority of our patients will be visiting us.

Our free online service, ManageMyHealth, will list all available appointment times and will be the easiest way to schedule an appointment.

Are you open during the weekend?

We are not currently open during the weekend.

Please call (09) 281 0332 for after hours care.

Patient Services

I'm feeling unwell. Do I need to see a doctor?

If you’re feeling sick, or ‘a bit different from the usual’, it’s best to seek professional medical advice. Doing so gives you peace of mind and ensures there’s less room for error.

Our triage process lets you know whether an appointment is necessary and if you need to see a nurse or a doctor.

It’s better to be safe than sorry.

Can you see me urgently?

We aim to see all emergency cases as soon as possible.

If you think you urgently need to see a doctor, please call us sooner rather than later.

You may also be asked to speak with, or be checked by, a nurse. This lets us work out what service is going to best meet your needs.

I need a repeat prescription. How long will this take?

We are happy to issue repeat prescriptions for you. However, we ask that you give us as much advance notice as possible.

Our policy is to complete all orders within 48 hours.

Where can I find medical information on the internet?

Health Navigator NZ goes to great lengths to ensure their website provides New Zealanders with reliable, New Zealand-focused health information.

Whilst this is an excellent resource, it’s best to seek professional medical advice if you’re concerned about your health.

Diagnosing ailments can be quite tricky as there’s usually more than one possibility. For example, nasal congestion on WebMD can be:

  • Hay fever
  • Acute sinusitis
  • Indoor allergens
  • Nasal polyps
  • Foreign object in the nose
  • Nonallergic rhinitis
  • Whooping cough
  • Ricin poisoning

Therefore, we recommend a cautious approach when referring to condition on the internet and seek advice from your doctor or nurse.

We strongly suggest you speak to us if you’re worried about something or would like peace of mind.